Privacy Policy

Privacy Policy

Effective Date: August 1, 2025

At Lead Building Supply (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website leadbuildingsupply.ca, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:

    • Name, email address, phone number, billing and shipping address.

    • Payment information (processed securely by third-party payment processors, not stored by us).

  • Account Information:

    • Login credentials if you create an account on our site.

  • Order Information:

    • Products purchased, order history, and shipping details.

  • Technical Information:

    • IP address, browser type, device details, and cookies to improve website performance.

  • Communication:

    • Emails, chats, or calls with our customer support team.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations, shipping updates, and invoices.

  • Improve website functionality and user experience.

  • Send promotional emails (only if you have opted in).

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Shipping carriers, payment processors, IT support.

  • Legal Requirements: If required by law, regulation, or court order.

  • Business Transfers: In case of a merger, acquisition, or sale of business assets.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Analyze site traffic and improve performance.

  • Personalize your shopping experience.

You can manage cookie preferences in your browser settings.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for online transactions.

  • Restricted access to personal data.

  • Regular monitoring of our systems for vulnerabilities.

6. Your Rights

As a Canadian resident, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (subject to legal requirements).

  • Withdraw consent for marketing communications.

To exercise your rights, contact us at: privacy@leadbuildingsupply.ca.

7. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill the purposes outlined in this Privacy Policy.

  • To comply with legal, tax, or regulatory obligations.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: privacy@leadbuildingsupply.ca
📞 Phone: +1-800-123-4567
📍 Address: 20 Wilkinson Rd, Brampton, ON L6T 5B2, Canada